Videos in Sequence

Gary Brose, owner of over a dozen small businesses during the last 30 years, shares his insights on how to create a motivated, inspired and engaged workforce. Each video is a brief 2-3 minutes of practical hands-on advice on dealing with general business issues as well as micro business topics. Subscribe today and receive a new video or two every week.

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This is the very first video in the Flying Shorts series. Gary Brose sets the stage and tells you why it is so incredibly important that you spend more time creating a motivated and engaged workforce. This video plays here on this page but all the others in sequence will have a link to YouTube so that you can leave a like or comment and Gary will do his best to respond each time. If you disagree, make sure he knows it. If you like it, give him some feedback too. Thank you for viewing and I hope it helps!

VIDEO 2: Published on Sep 16, 2013

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How do you greet your company’s potential new hires? Does your company make a good first impression? Gary Brose talks about excelling in this area and drawing more good talent to your business. The “sales” process starts on the very first day that a potential employee walks into your office. Make the most of it. Make them want to work for you!

VIDEO 3: Published on Sep 19, 2013

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Are you good at giving compliments to your employees? Giving a good compliment is a bit of an art form. There is a science to it. Gary Brose has broken it down into four distinct parts so that when you choose to give a compliment to an employee for a job well done, you can do it right and gain the maximum value out of it. Not only can you succeed at making the employee feel good about their performance but you can educate them and others about why it is important to do well. Giving a great compliment is a key component to motivating and engaging your workforce.

VIDEO 4: Published on Sep 23, 2013

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Are you challenged when it comes to delegation?  Delegating work to subordinates is often a painful and difficult task.  it is actually easier to do when you have a bit of a blueprint to follow.  This video explains the Six Sequential steps to successful delegation.  Once you understand them, it is far less of a struggle.

VIDEO 5: Published on Sep 25, 2013

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Following up when you say you will is a key to gaining credibility and cooperation from your employees and a huge step towards building a company with fully engaged employees.

VIDEO 6: Published on Sep 30, 2013

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Giving consistent quality feedback to employees is a critical key to success. Gary Brose discusses the importance of feedback and how you, as a manager, can do better at it. When feedback is given in a timely and consistent fashion it can generate much more excitement and positive emotions for the employee. Creating a bonus that the employee can earn during each month or pay period is an excellent way to give feedback because it comes in meaningful form – a paycheck. You, as manager, get a Profit and Loss Statement as your feedback – what do you give your employees?

VIDEO 7: Published on Oct 1, 2013

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What is small business’s greatest advantage over the Big Boys? Gary Brose discusses that advantage that EVERY small business has but that few take full advantage of. Check it out right here and see if your guess is right.

VIDEO 8: Published on Oct 3, 2013

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Is your workforce so fearful of failing that they rarely take appropriate risks? Is your company not pushing the envelope? If so, it is because you have failed to create an atmosphere that encourages bold attempts and new initiatives. As manager, you need to make sure that the penalty for failing is not so great that it inhibits the will to try. Reduce the fear of failure and encourage bolder management.

VIDEO 9: Published on Oct 7, 2013

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The pace of change in business is gaining steam and increasing exponentially. How are you dealing with it? Fighting it or embracing it? Gary Brose, serial entrepreneur, has some insights that may help you clarify your approach.

VIDEO 10: Published on Oct 8, 2013

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How can you manage other people if you do not even truly know yourself? Self-awareness and an acceptance of your own strengths and weaknesses is a key to gaining the human nature insights you need in order to manage others effectively.

VIDEO 11: Published on Oct 10, 2013

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Do you always go with your strengths? As a people manager it is vital that you are consistent and dependable for your employees. It is easiest to do that consistently when you are simply being yourself and trusting your own feelings and instincts. Trying to do too much is a recipe for disaster. Just be YOU.

VIDEO 12: Published on Oct 15, 2013

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An incredibly simple but very powerful motivation technique all managers can employ is to ‘catch someone doing something right’. A phrase made famous by Kenneth Blanchard and Spencer Johnson, it reminds managers to spend more time praising correct actions than correcting wrong ones. It is always much more motivating to give praise than hand out criticism.

VIDEO 13: Published on Oct 17, 2013

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Who does your company’s training? Many companies make the same mistake when they select a trainer. Do you? Find out in Gary Brose’s next new video on the Flying Shorts Channel.

VIDEO 14: Published on Oct 22, 2013

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Your company or department that you manage will become who you are over time. That is, if you are outgoing, upbeat, positive and friendly, then your workforce will take on those characteristics as well. And if you are the opposite, well, &!#@#* flows downhill. As Gary says, ‘Don’t be that guy!’

VIDEO 15: Published on Oct 23, 2013

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Want to get right to the point? Sounds like a good idea … except that generally it doesn’t work. Gary learned the hard way that spending a few minutes in small talk can create more positive results. Check out the Small Talk video and see if this is you!

VIDEO 16: Published on Oct 25, 2013

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What mission are you on? Does your company or department have a mission statement. Gary Brose discusses the value of a mission statement and it’s galvanizing effect on your employees and your customers, with his usual wacky humor.

VIDEO 17: Published on Oct 29, 2013

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As a manager, do you make good use of delegation? Too many don’t. Gary Brose discusses the concept of delegation and how you can both improve and grade your performance. Bring your game up a notch and make better use of your time.

VIDEO 18: Published on Nov. 5, 2013

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Is there no common sense left in business? Why do we treat our customers and our employees like they were less than human? Are you guilty of these common sense infractions that Tom Peters identified?

VIDEO 19: Published on Nov. 8, 2013

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My Mom was tough. She was a stickler for good manners and she drilled one lesson into me that affects me still today. Tune in and see what business owner Gary Brose learned that has helped him build a more motivated workforce. And then ask yourself: How do you interact with your employees? Do you do the one thing that means so much to people but only takes you one second and costs nothing?

VIDEO 20: Published on Nov. 13, 2013

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Are you a positive manager? Are you perceived that way? Learn what studies have shown to be the proper minimum ratio of positive interactions to negative ones. If you aren’t doing it right, you may be perceived differently than you think.

VIDEO 21: Published on Nov. 19, 2013

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How would you like to be able to motivate employees without doing a thing? Sound good. You can and every manager can but few choose to do so. Gary’s got a five part series on one simple technique that truly motivates, costs nothing and requires almost no effort. Are you doing it already?

VIDEO 22: Published on Nov. 20, 2013

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The best CEO’s are great listeners. Are you? Gary discusses several easy tricks for how to listen better (or at least look like you are listening, you slacker!). Watch closely and hear what Fran Drescher said that applies to all of us.

VIDEO 23: Published on Nov. 22, 2013

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Step 3 in good listening. Just listening well is important but knowing what to do afterwards is where you start scoring all the points with the employee.

VIDEO 24: Published on Nov. 25, 2013

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Step 4 in the good listening process. Are you capitalizing on your opportunity to build trust?

VIDEO 25: Published on Nov. 27, 2013

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This is the last segment, Part 5, of the Lazy Managers super easy way to motivate employees. When all the talking is done and all the decisions are made, do you remember to always take the final step? It’s a must for creating that motivated workforce!

VIDEO 26: Published on Dec. 3, 2013 — Creativity on the Job

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The Seattle Seahawks are winning big right now. Gary analyzes one technique that Coach Pete Carroll is using that makes a difference. Is this something you do?

VIDEO 27: Published on Dec. 5, 2013 — The Power of Respect

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Do you respect your employees? Does it matter? Find out here.

VIDEO 28: Published on Dec. 11, 2013 — Grandma’s Business Lesson

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At age 11, Gary learned one business lesson he will take to his grave. And it was his Grandma who taught it to him.

VIDEO 29: Published on Dec. 18, 2013 — Bonuses in 2014

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In the final video of 2013, Gary gives you a peak into a special Bonus Program series that starts in January.

VIDEO 30: Published on January 8, 2014 — How to build a Bonus Program – part 1

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How do you design a bonus program that motivates employees and returns value to the company? In Part 1 of a series of videos all about Bonus programs, Gary explains the basics and begins the process.

VIDEO 31: Published on January 13, 2014 — How to build a Bonus Program – part 2

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Why do we pay employees?? OK, I know that sounds obvious but most viewers get this wrong. And why would you want to offer a continuous bonus program? Doesn’t that just mean you are paying out more? Gary discusses those issues and more as he lays the groundwork for How to Build a Bonus Program that Works EVERYTIME.

VIDEO 32: Published on January 16, 2014 — How to Start to Build a Bonus Program –

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How do I begin? I hear that question all the time. In this video, I answer that question and explain where and how to start building a bonus program. It’s always easier when you have a blueprint.

VIDEO 33: Published on January 21, 2014 — Who Needs a Bonus Program? –

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Should your company add a bonus program to the compensation structure? What types of companies do bonuses work well for. Gary describes the 6 states of companies and tells which ones are good candidates. Which one are you?

VIDEO 34: Published on January 23, 2014 — The 8 Essential Elements of a Quality Bonus Program –

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How do you design a bonus program so it works every time? You follow Gary’s blueprint. This is the summary video of the 8 Essential Elements or a Quality Bonus Program. Future videos will dissect each one.

VIDEO 35: Published on January 28, 2014 — The First Element in creating a Bonus Program – GRADIATE IT!-

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The first element in the process of designing an effective Bonus Program is to gradiate or tier it. Creating multiple levels of goals is a key to success. Gary explains why and how.

VIDEO 36: Published on January 30, 2014 — The second Element in creating a Bonus Program – BE EQUITABLE!-

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Gary discusses the second element of a quality bonus program. Being Equitable. Failure to make bonus programs for similar employee groups somewhat equally attractive will cause a series of problems. Make sure you avoid that.

VIDEO 37: Published on February 5, 2014 — The third Element in creating a Bonus Program – BE TIMELY!-

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One of the absolutely most critical elements of a productive bonus program is Timeliness. How often should you pay out bonuses to make sure they work? Gary answers that question in this video.

VIDEO 38: Published on February 11, 2014 — The Fourth Element in creating a Bonus Program – KEEP IT SIMPLE!-

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Gary discusses the 4th Element of a productive bonus program: Keeping it Simple. Simple to explain, simple to understand and simple to compute.

VIDEO 39: Published on February 18, 2014 — The Fifth Element in creating a Bonus Program – MAKE IT MEANINGFUL!-

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How much does a bonus have to be to motivate people? This is one of the hardest questions to answer but Gary has identified the amount after 25 years of trial and error. Find out here!

VIDEO 40: Published on February 20 2014 — MOTIVATION THRU FEAR –

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In a classic example of how to fail at motivation, PayPal’s President David Marcus threatened employees with their jobs. Garth, Gary’s evil twin loves this and he tells you why.

VIDEO 41: Published on February 27 2014 — 6TH BONUS ELEMENT – BE OBJECTIVE –

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Gary discusses the 6th Element of an effective Bonus Program. Learn why it is critical to be objective – not subjective.

VIDEO 42: Published on March 6, 2014 — 7TH BONUS ELEMENT – GIVE REINFORCEMENT-

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How do your people know if they are progressing toward their goals or not? They only know if you give them feedback and reinforcement. Gary explains the value of frequent reinforcement to any bonus plan.

VIDEO 43: Published on March 12 2014 — 8TH BONUS ELEMENT – MAKE IT EASY –

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Gary discusses the last step of the 8 Essential Elements of a productive bonus program…making it easy to participate.

VIDEO 44: Published on March 19 2014 — HOW MUCH DO I PAY? –

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Gary discusses how to figure out how much to pay for a bonus that is not related to the bottom line. What formula do you follow?

VIDEO 45: Published on March 27, 2014 — THE LAST OBSTACLE TO STARTING A BONUS PROGRAM –

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Gary discusses the managing style of the Seattle Mariners new Manager, Lloyd McClendon, and how it seems to be working.

VIDEO 46: Published on April 16, 2014 — BASEBALL MANAGEMENT-

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The last Bonus Program video. This one talks about the ONE LAST obstacle to starting your company on a pay-for-performance system.

VIDEO 47: Published on April 23, 2014 — TOM PETER’S MOTIVATION TIP –

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Tom Peters has a lot to say about how to motivate employees and Gary shares some of his ideas in this video.

VIDEO 48: Published on May 7, 2014 — OUTSTANDING CUSTOMER SERVICE –

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Gary relates a story from a Tom Peters’ book about how ONE employee can make a huge difference by delivering outstanding customer service.